Good questions

FAQ

The things everyone asks us

The honest answers, including the ones about money. If yours is not here, just ask us.

What does the package price cover, and what do I pay for separately?

Your package price covers us: the planning, the design, the coordination and the styling. The things your celebration is made of are bought separately and billed to you directly by the people who supply them. That means décor, rentals, florals, balloons, catering, the cake, entertainment and printing. We never take a cut of those, so there is no markup hiding inside our number.

Is there a minimum?

Yes. The Pop Blueprint at $500 is the smallest way to work with us.

How far in advance should I book?

Eight to ten weeks before your date is the sweet spot. That gives us room to design properly and to get the vendors you actually want before they book up. If your celebration is sooner than that, ask anyway. We will tell you honestly whether we can do it justice.

Where do you work, and do you charge for travel?

We are based in the San Fernando Valley, and Los Angeles County is our included service area, so there is no travel charge anywhere in it. We do take celebrations farther across Southern California, and we will quote any travel before anything is booked.

Do you do weddings?

We do, as long as they are small. If your wedding is already planned and what you need is someone to run the day, that is The Final Pop.

How do payments work?

Thirty percent reserves your date, forty percent is due thirty days before, and the last thirty percent seven days before. Pay by Zelle, or by card through the secure link on your invoice.

Is the deposit refundable?

The deposit reserves your date and is nonrefundable. If you need to move your celebration, it may be applied to one rescheduled date with at least 60 days notice, subject to our availability.

What if I need to move my date?

You can move your date once at no charge, as long as you tell us sixty or more days ahead and we are free on the new one. Everything you have paid moves with you.

What happens if I have to cancel?

More than ninety days before, you owe the deposit and nothing else. Between thirty and ninety days, seventy percent of the total is due. Inside thirty days the planning fee is due in full, because by then the work is largely done and your date has been held for you alone.

What if something happens and you cannot be there?

If illness or an emergency stops us being there, we will send a qualified planner in our place wherever we can. If we cannot, every payment you have made is refunded in full, deposit included.

Do you set up and pack down on the day?

On The Bubbly Experience and The Final Pop, yes. We set up the décor and we pack our part of it down afterwards. The Pop Blueprint and The Spark Partnership are design and planning, so the setup on the day is yours.

Can I use décor I already own?

Yes. The Final Pop includes setting up décor you provide, and we will happily design around pieces you already love.

What happens if it rains?

Tenting, heating, shade and a wet weather plan are yours to arrange and pay for, and we will tell you exactly what we think you need. On The Bubbly Experience we source and book it for you. We may move or adapt part of the design if wind, heat or rain would make it unsafe, and we will always talk to you first if there is time.

Still wondering about something? Tell us about your celebration